Privacy Policy

Hawthorne Emory respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy applies to Hawthorne Emory and the trade names under which it operates, including The Window & Door Company and Elevation Deck Company. References to “Hawthorne Emory,” “we,” “our” or “us” include these affiliated trade names because they are operated by the same company.

This policy explains what information we collect, how we use it and the choices available to you.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

This information may include your name, email address, telephone number, property address, project location, preferred contact method and information about your construction or service needs.

Uploaded files may include photographs, plans, property information, inspiration images and other documents you choose to provide.

We may collect information that you voluntarily provide when you:

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

We may collect this information through cookies, analytics services and similar technologies.

How We Use Information

We may use personal information to:

Information Shared Among Our Trade Names

Hawthorne Emory, The Window & Door Company and Elevation Deck Company are trade names operated by the same company.

Information submitted through one of these brands may be accessed and used by the company to determine which division is best suited to respond to your inquiry or perform the requested work.

This internal use does not constitute the sale of your personal information.

How We Share Information

We may share information with service providers that assist us with legitimate business functions, including:

These parties may receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process or government authority, or when reasonably necessary to protect our rights, property, customers or others.

We do not sell personal information. We do not share mobile telephone information with third parties for their own marketing purposes.

Calls, Emails and Text Messages

By providing your contact information, you authorize Hawthorne Emory and its trade names to respond to your inquiry using the contact methods you selected.

Consent to receive text messages is not a condition of purchasing goods or services. Message and data rates may apply. You may opt out of text communications at any time by replying STOP.

Cookies and Analytics

Our websites may use cookies and similar technologies to operate properly, remember preferences, understand website traffic and measure performance.

You may adjust your browser settings to refuse or delete cookies. Disabling certain cookies may affect some website features.

Third-Party Links

Our websites may contain links to manufacturers, suppliers, social media platforms or other third-party websites.

We are not responsible for the content, security or privacy practices of websites that we do not own or control. You should review the privacy policy of any third-party website you visit.

Data Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information.

However, no website, electronic transmission or storage system can be guaranteed completely secure. Please do not upload or transmit Social Security numbers, financial account information, passwords or other highly sensitive personal information through our general website forms.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain project and business records, satisfy legal obligations and protect our legitimate interests.

Information that is no longer reasonably required may be deleted or securely disposed of in accordance with our business practices and legal obligations.

Your Choices

You may contact us to:

We may need to verify your identity before completing a request.

Children's Privacy

Our websites and services are intended for adults seeking residential construction and related services. They are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, websites, services or legal obligations.

The revised policy will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact Hawthorne Emory through our website contact form or call:

Hawthorne Emory operates under its own name and also does business under the trade names The Window & Door Company and Elevation Deck Company.